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Terms & Conditions
Effective Date: January 17, 2026
Welcome to Cowboy Certified Plumbing & Water Cleanup. These Terms & Conditions (“Terms”) govern your use of our website and your interactions with our services. By accessing or using our website, requesting an estimate, scheduling a service, or otherwise engaging with Cowboy Certified, you agree to these Terms.
If you do not agree with these Terms, please do not use our website or services.
1. Our Services
Cowboy Certified Plumbing & Water Cleanup provides plumbing, drain, water damage cleanup, basement flooding, water restoration, sewer and related services to customers in and around the Kansas City metropolitan area and surrounding communities.
Services may include, but are not limited to:
- Plumbing services
- Sewer and drain services
- Water damage restoration
- Basement flooding cleanup
- Water extraction and cleanup
- Mold-related cleanup services
- Gas line services
- Bathroom and kitchen plumbing
- Water filtration and softener services
- Leak detection and repair
- Other related plumbing and water cleanup services
The availability of specific services may vary depending on location, property conditions, technician availability, and the nature of the service requested.
2. Estimates and Pricing
Any estimate or price provided by Cowboy Certified is based on the information available to us at the time of the estimate.
Actual pricing may vary depending on the condition of the property, the scope of work, materials required, labor, unforeseen conditions, or additional work requested by the customer.
Unless otherwise stated in writing, an estimate is not a guarantee of the final cost of a service.
Additional work may require customer approval before it is performed.
3. Scheduling and Appointments
Customers are responsible for providing accurate contact information and service details when scheduling an appointment.
We will make reasonable efforts to arrive within the scheduled service window. However, arrival times may be affected by emergencies, traffic, weather, previous service calls, or other circumstances outside our control.
If you need to cancel or reschedule an appointment, please contact us as soon as possible.
4. Emergency Services
Plumbing and water-related emergencies can occur unexpectedly. While Cowboy Certified makes reasonable efforts to respond to emergency service requests as quickly as possible, response times cannot always be guaranteed.
Emergency service availability may depend on technician availability, location, weather, traffic, and the severity of other active service calls.
5. Customer Responsibilities
Customers are responsible for providing Cowboy Certified with accurate information regarding the property and requested services.
Customers should also provide reasonable access to the areas of the property where work is requested.
Before service begins, customers should inform our technicians of any known hazards, property conditions, plumbing issues, previous repairs, or other circumstances that may affect the work.
6. Property Access and Conditions
Our technicians may need access to plumbing systems, appliances, walls, floors, ceilings, crawl spaces, basements, utility areas, or other portions of a property in order to diagnose or perform requested work.
Some plumbing or water cleanup work may require access to areas that are difficult to reach or may involve conditions that cannot reasonably be identified before work begins.
We will communicate with the customer regarding significant issues discovered during service whenever reasonably possible.
7. Water Damage and Restoration Services
Water damage and restoration work may involve conditions that are hidden or not immediately visible.
Cowboy Certified may identify additional damage, moisture, contamination, structural concerns, or other conditions after work begins.
While we make reasonable efforts to properly perform restoration and cleanup services, we cannot guarantee that all hidden damage or future water-related problems will be prevented.
Customers should promptly address the source of any water intrusion or plumbing problem to help prevent additional damage.
8. Payments
Customers are responsible for paying the agreed-upon charges for services provided by Cowboy Certified.
Payment terms, deposits, balances, financing options, or other payment arrangements may vary depending on the service and customer agreement.
Any applicable taxes, materials, labor, disposal fees, emergency service charges, or other agreed-upon charges may be included in the final invoice.
9. Warranties and Service Guarantees
Any warranty or guarantee offered by Cowboy Certified will be subject to the specific terms provided to the customer at the time of service.
Unless expressly stated in writing, information provided on this website does not create an additional warranty or guarantee.
Manufacturer warranties for products, equipment, fixtures, or materials may be subject to separate manufacturer terms and conditions.
10. Website Use
You agree to use the Cowboy Certified website only for lawful purposes.
You may not:
- Use the website for fraudulent or unlawful activities
- Attempt to gain unauthorized access to the website or its systems
- Interfere with the operation or security of the website
- Submit false or misleading information
- Copy, reproduce, or distribute website content without permission
- Use automated systems to improperly access or collect website information
We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.
11. Website Content
We make reasonable efforts to keep the information on our website accurate and current. However, website content may contain errors, omissions, or information that becomes outdated.
Service descriptions, photographs, testimonials, pricing information, availability, service areas, and other website content may change without notice.
Website images may be used for illustrative purposes and may not always represent the exact equipment, property, technician, or service involved in a particular job.
12. Reviews and Testimonials
Customer reviews and testimonials may be displayed on our website or other platforms.
Testimonials represent the individual experiences and opinions of the customers who provided them and do not necessarily guarantee that every customer will experience the same results.
13. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
These third-party websites are not controlled by Cowboy Certified. We are not responsible for the content, availability, security, or privacy practices of third-party websites.
Your use of third-party websites is subject to their own terms and policies.
14. Communications and SMS
If you voluntarily provide your phone number and consent to receive communications from Cowboy Certified, we may contact you regarding appointments, service requests, estimates, customer support, or other service-related matters.
Where applicable, promotional communications may also be sent with your consent.
You may opt out of SMS communications by replying “STOP” to an applicable message. For assistance, reply “HELP” or contact us directly.
Message and data rates may apply. Message frequency may vary.
15. Limitation of Liability
To the extent permitted by applicable law, Cowboy Certified will not be responsible for indirect, incidental, consequential, or unforeseeable damages arising from the use of our website or services.
Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.
16. Force Majeure
Cowboy Certified will not be responsible for delays or inability to perform services caused by circumstances beyond our reasonable control, including severe weather, natural disasters, fire, flooding, utility failures, transportation issues, labor shortages, government actions, emergencies, or other unforeseen circumstances.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.
18. Changes to These Terms
Cowboy Certified may update or modify these Terms from time to time.
Any updated Terms will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms will be interpreted and governed by the applicable laws of the State of Missouri, without regard to conflict-of-law principles, except where applicable law requires otherwise.
20. Contact Us
If you have questions regarding these Terms & Conditions, our services, or your use of this website, please contact us:
Cowboy Certified Plumbing & Water Cleanup
1216 SE Broadway Dr Unit C
Lee's Summit, MO 64081
Phone: (816) 589-6300
Email: clint.certified@gmail.com
Last Updated: January 17, 2026
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